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Smoke and Heat SensorMy Smoke and Heat Sensor reports an offline or malfunction status

Smoke and Heat Sensor

Here, you'll find support for your Smoke and Heat Sensor.

My Smoke and Heat Sensor reports an offline or malfunction status

Is your Smoke and Heat Sensor reporting a low battery?

If your Smoke and Heat Sensor is reporting offline or malfunction, it means it has not communicated to the control panel within 24 hours.

Check the history of your sensor for any Low Battery signals and select an option below.

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