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System and AccountHow do I update the Control Panel User Codes with the Frontpoint App?

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Here, you'll find support for your Frontpoint system and account.

How do I update the Control Panel User Codes with the Frontpoint App?

User Codes can be updated with the Frontpoint app to give or remove access to family members or guests, providing your loved one's or visitors their own custom code to disarm the system or unlock Smart Door Locks. These additional user codes are recorded when used in the panel history, so you will always know who disarmed the system or unlocked the door based on the code used.

For instructions to update a User Code, follow the steps below:

Update a User Code

  1. Log into your account on the Frontpoint app

  2. Tap to open the navigation menu

  3. Tap on Users.

  4. Tap the ellipse menu to the right of the user name whose code you'd like to edit

  5. Tap Edit in the Actions pop-up menu

  6. Tap a current user code

  7. Tap the current user code to edit it and enter your desired new 4 digit access code code or tap generate code to create a random access code.

  8. Tap Save.

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