System and Account

The Panel Duress trouble condition indicates a duress alarm is being reported. For a duress alarm trigger, a duress code is used instead of the regular arming or disarming code in order to indicate a possible hostage situation.

The Duress is a code that is entered on the keypad, sending a silent signal to Frontpoint’s monitoring station. The system appears disarmed, but the monitoring station is alerted of an emergency and calls for dispatch, bypassing the Emergency Contact list and calling the police immediately.