Skip to Content
Help Center
System and AccountLow Battery: Z-Wave Device

Z-wave device is reporting low battery

Low Battery: Z-Wave Device

If a Z-Wave Device reports a low battery, we recommend replacing it as soon as possible (although you will typically have a few weeks before completely drained). Please use the below photos to identify the device which was reported to have a low battery, and refer to the corresponding directions to replace the battery.

This Lock uses 4 AA batteries.

  • Use the included pin tool or something small such as a paper clip to open the battery compartment

  • Swap out the 4 AA batteries

  • Snap the battery cover back in place

This Lock uses 4 AA batteries.

  • Squeeze the sides of the battery cover to remove it.

  • Unplug the wire connection from the top of the battery compartment

  • Slide the battery compartment up out of the lock housing

  • Swap out the 4 AA batteries

  • Slide the battery compartment back into the lock housing

  • Plug the wire connection back in the battery compartment

  • Snap the battery cover back onto the lock

The thermostat has 2 AAA batteries

  • Remove the thermostat from the back plate by pulling the thermostat straight out and off the wall.

  • Take out the existing AAA batteries.

  • Insert the new batteries following the specified polarity markings on the thermostat

  • Return the thermostat to the wall plate by pressing the thermostat body firmly into the back plate mounted to the wall.

© Frontpoint SupportSitemap
FacebookTwitterInstagram