Refurbished Hub Quality Checklist

Below are the steps every refurbished Hub must pass before being sent out to a customer. 

Step 1 - Accessory List

A Refurbished Hub will include all of the following Accessories:

• Refurbished Hub
• Ethernet cord
• Hub power adapter
• Instruction manual booklet

Step 2 - Assess Damage

A refurbished Hub must pass all of the following check list items in order to be re-used:

• Confirm the Hub does not have any cracks or deep marks 
• Confirm no water damage or electrical damage
• Confirm no discoloration from exposure to sun or high wattage bulbs
• Confirm no battery leakage or damages
• Confirm no screws are missing from back plate

Step 3 - Test Functionality

Once we have ensured the returned Hub has all its accessories and has no physical damage, we then proceed with the following functionality tests.:

• Confirm LED’s are functioning correctly
• Confirm Speaker volume works correctly
• Confirm Hub is on latest firmware status
• Confirm All alarm status work as intended
• Perform all system checks
• Confirm communication via cellular and Wi-Fi
• Confirm sensors work as intended
• Confirm full Battery life