A Tamper status means there is a physical disconnect on the inside of the sensor. This is usually caused by the casing of the Smoke and Heat Sensor not being fully secure. If the Smoke and Heat Sensor is not attached to it's base, line up the body and base and give it a clockwise twist to close the sensor and the Tamper message will clear afterwards. If the sensor appears to be together or if the Tamper message doesn't clear upon reseating the sensor, please contact Customer Support for assistance.
What do I do if a Smoke and Heat Sensor shows a Tamper status?
Articles in this section
- Smoke and Heat Sensor - Master Guide
- Smoke and Heat Sensor - Troubleshooting Guide
- Smoke and Heat Sensor User Guide
- Is there any maintenance I need to perform on my Smoke and Heat Sensor?
- What does the button on the smoke and heat sensor do?
- What type of battery does my Smoke and Heat Sensor use?
- What do I do if a Smoke and Heat Sensor shows a Tamper status?
- What should I do if my Smoke and Heat Sensor falls and breaks apart?
- What should I do if my Smoke and Heat Sensor is beeping?
- What do I do if my Smoke and Heat Sensor triggers a false alarm?
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