What do I do if a Smoke and Heat Sensor shows a Tamper status?

A Tamper status means there is a physical disconnect on the inside of the sensor. This is usually caused by the casing of the Smoke and Heat Sensor not being fully secure.  If the Smoke and Heat Sensor is not attached to it's base, line up the body and base and give it a clockwise twist to close the sensor and the Tamper message will clear afterwards. If the sensor appears to be together or if the Tamper message doesn't clear upon reseating the sensor, please contact Customer Support for assistance. 

Was this article helpful?
7 out of 19 found this helpful



Article is closed for comments.