If you’re upgrading from an IQ panel to a Display Hub+, you may have some questions as you’re getting familiar with the new security panel. To ensure a smooth transition, please refer to the below questions we most frequently receive from customers who recently upgraded from an IQ:
How do I change the Entry and Exit Delays on my system?
The entry and exit delays for your system can be adjusted on the website. Please use the link below to find a step-by-step walk through: https://support.frontpointsecurity.com/hc/en-us/articles/360037962533-How-do-I-change-the-Entry-and-Exit-Delay-on-my-system-
Important note: The Quick Exit feature is not available on the Display Hub+.
How do I create a Duress code?
The duress code is now created by default and should be updated from the default code on the app or website. Please use the links below to find a step-by-step walk through:
App: https://support.frontpointsecurity.com/hc/en-us/articles/15575090565651
Website: https://support.frontpointsecurity.com/hc/en-us/articles/15575002733331
How do I bypass sensors?
While any sensors left open will still automatically bypass upon arming, you can now manually bypass a sensor with the app, website, or directly on the Display Hub+. In addition, any automatically bypassed sensors will become un-bypassed upon being closed. Please use the link below to find a step-by-step walk through: https://support.frontpointsecurity.com/hc/en-us/articles/15577014253715
How do I adjust the sensor chimes?
The sensor announcement voice volume can be adjusted through the app. The sensor chimes are now turned off by default. Please use the link below to find a step-by-step walk through: https://support.frontpointsecurity.com/hc/en-us/articles/15575461298835
How do I arm my system silently?
Exit delay beeps can now be silenced by selecting the appropriate option while arming through the app or website. Please use the link below to find a step-by-step walk through:
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