FAQs about the Display Hub+ from Previous Frontpoint Hub Owners

If you’re upgrading from a Frontpoint Hub to a Display Hub+, you may have some questions as you’re getting familiar with the new panel. To ensure a smooth transition, please refer to the below questions we most frequently receive from customers who recently upgraded from a Frontpoint Hub:

How do I change the Entry and Exit Delays on my system?

The entry and exit delays for your system can be adjusted on the website.  Please use the link below to find a step-by-step walk through: https://support.frontpointsecurity.com/hc/en-us/articles/360037962533-How-do-I-change-the-Entry-and-Exit-Delay-on-my-system- 

Important:  Arming in Stay mode now has a 60 second exit delay by default. Away mode will still have your programmed exit delay.

How do I create a Duress code?

The duress code is now created by default and should be updated from the default code on the app or website.  Please use the links below to find a step-by-step walk through:

App: https://support.frontpointsecurity.com/hc/en-us/articles/15575090565651 

Website: https://support.frontpointsecurity.com/hc/en-us/articles/15575002733331

How do I bypass sensors?

While any sensors left open will still automatically bypass upon arming, you can now manually bypass a sensor with the app, website, or directly on the Display Hub+. In addition, any automatically bypassed sensors will become un-bypassed upon being closed. Please use the link below to find a step-by-step walk through: https://support.frontpointsecurity.com/hc/en-us/articles/15577014253715

How do I adjust the sensor chimes?

The sensor announcement voice volume can be adjusted through the app. The sensor chimes are now turned off by default. Please use the link below to find a step-by-step walk through: https://support.frontpointsecurity.com/hc/en-us/articles/15575461298835

How do I arm my system silently?

Exit delay beeps can now be silenced by selecting the appropriate option while arming through the app or website.  Please use the links below to find a step-by-step walk through:

App: https://support.frontpointsecurity.com/hc/en-us/articles/360037957813-How-do-I-arm-or-disarm-the-system-with-the-Frontpoint-App-

Website: https://support.frontpointsecurity.com/hc/en-us/articles/360037462534-How-do-I-arm-or-disarm-the-system-from-the-website-