What do I do if the Glass Break Sensor status say malfunction or offline?

Malfunction or offline statuses mean that your control panel has not received a signal from that specific Glass Break Sensor in the last 24 hours.  If your Glass Break Sensor reports offline or malfunction, check for a low battery signal in the history on your Frontpoint App or website. If it has reported a low battery recently, change the batteries. If this does not resolve your malfunction, please contact Customer Support.

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