Verify that the Garage Door Sensor is mounted in the vertical position of the middle of the door, at the bottom of the top panel or the top of the panel right below it, and with the arrow on the side pointing upward. If you’ve confirmed the mounting is not the cause of the incorrect status, please contact Customer Support for assistance.
What do I do if the Garage Door Sensor shows the incorrect open or closed status?
Articles in this section
- Garage Door Sensor - Master Guide
- Garage Door Sensor User Guide
- How does my Garage Door Sensor know if the garage door open or closed?
- How far can my Garage Door Sensor be from the Control Panel?
- How do I make sure the Garage Door Sensor is working properly?
- How is the Garage Door Sensor armed?
- How much time do I have to disarm my panel after I pull in my garage that is armed with my Garage Door Sensor?
- What temperature can my Garage Door Sensor withstand in the winter?
- What do I do if the Garage Door Sensor shows the incorrect open or closed status?
- What do I do if the Garage Door Sensor causes a false alarm?
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