How do I activate my new Frontpoint Hub?

NEW CUSTOMER

When your equipment arrives, we'll digitally guide you through a series of interactive steps on your mobile device to help set up your system.

With over a decade of experience in the DIY security industry, we've optimized the setup process for ease and simplicity. We don't expect that you have prior experience setting up a security system and have designed the setup process so anyone can do it - regardless of experience or technical know-how.

Click here to learn what to expect during the setup, how to set up your equipment for the first time, and activate your Hub.

 

EXISTING CUSTOMER

When your new Hub arrives, you'll need to log in to your account using your mobile phone. Then, we'll guide you through the "Panel Swap" process with a few interactive prompts that will activate your new Hub, connect the Hub to Wi-Fi, transfer sensors, and check existing user codes.

We've optimized the Panel Swap process for ease and simplicity and the process is designed so anyone can do it

Click here to learn what to expect during the Panel Swap process, how to set up your new equipment, and activate your Hub.

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