What do I do if the panel is randomly announcing that the door is open?

This issue is generally due to an alignment issue between the transmitter and magnet, or that there is play in the door.  Verify that the arrows on the two pieces are perfectly aligned, within ¾” of each other and flush.  Also ensure there is no play (movement) in the door when it is closed/locked. If you’ve confirmed mounting is correct and the issue is not resolved, then contact Customer Support.

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