Verify that both pieces are still inside the door and the frame and intact. If they are, make sure the two pieces are within ¾” of each other when the door is closed. If you are still experiencing the issue after verifying this information, please call Customer Support.
What do I do if the Recessed Door Sensor is showing as open on the Control Panel when it is actually closed?
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- Recessed Door Sensor - Master Guide
- Recessed Door Sensor User Guide
- How do I mount the Recessed Door sensor?
- Are there types of doors my Recessed Door Sensor is not compatible with?
- What batteries does my Recessed Door Sensor take?
- How is the Recessed Door Sensor armed?
- How do I make sure my Recessed Door Sensor is working properly?
- How does the Recessed door sensor tell if the door is open or closed?
- What do I do if the Recessed Door Sensor is showing as closed on the Control Panel when it is actually open?
- What do I do if the Recessed Door Sensor is showing as open on the Control Panel when it is actually closed?
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