Ensure that when the door is open, the two pieces come apart more than ¾”. If the pieces of the sensor separate from each other more than ¾” when the door is open and still show a closed signal, please contact Customer Support.
What do I do if the Recessed Door Sensor is showing as closed on the Control Panel when it is actually open?
Articles in this section
- Recessed Door Sensor - Master Guide
- Recessed Door Sensor User Guide
- How do I mount the Recessed Door sensor?
- Are there types of doors my Recessed Door Sensor is not compatible with?
- What batteries does my Recessed Door Sensor take?
- How is the Recessed Door Sensor armed?
- How do I make sure my Recessed Door Sensor is working properly?
- How does the Recessed door sensor tell if the door is open or closed?
- What do I do if the Recessed Door Sensor is showing as closed on the Control Panel when it is actually open?
- What do I do if the Recessed Door Sensor is showing as open on the Control Panel when it is actually closed?
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