Make sure the Hub is powered on, and in a location that gets good cellular reception within the home. Ensure any large metal objects or electronics are not in close proximity to the Hub. If commands still aren’t working, call Customer Support and we will help resolve the issue.
What do I do if remote commands are not working?
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- Hub - Master Guide
- What is the Frontpoint Hub?
- If I want to upgrade my Control Panel, will my old sensors work with the Hub?
- How many pieces of equipment can the Hub support?
- How many Keypads can be connected to my Frontpoint Hub?
- What are the dimension of the Hub?
- Does the Hub need to be connected to Wi-Fi?
- How do I update new WiFi information to my Hub?
- What does the button on the side of my Hub do?
- How does arming and disarming work with the Hub?
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