What do I do if my Touchscreen doesn’t power on when I get it? Follow If your Touchscreen does not power on out of the box, allow at least 1 hour while plugged in for the battery to recharge. If it still doesn’t power on, contact Customer Support and we will be happy to help resolve the issue. Facebook Twitter LinkedIn Comments 0 comments Article is closed for comments. Articles in this section Touchscreen User Guide How do I mount my Touchscreen on the wall? What do I do if my Touchscreen doesn’t power on when I get it? Where can I place my Touchscreen? How do I connect my Touchscreen to my Hub?