What do I do if the Simon XT Control Panel status says AC Power Failure?

The panel will report an AC power failure status due to one of the following:

  • The power outlet is not producing any power/electricity
  • AC power wires have become loose or disconnected from the screw terminals on the transformer plug or the inside of the panel
  • The AC power adapter is faulty and will no longer transmit power to the panel

For assistance with troubleshooting your AC power failure issue please contact Customer Support.

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