Verify that none of the buttons are stuck. If one button is stuck, the panel will not acknowledge any other buttons being pressed. If we have confirmed none of the buttons are stuck and the issue still persists, please contact Customer Support.
What do I do if the buttons are not responding on my Simon XT Control Panel?
Articles in this section
- What do I do if the buttons are not responding on my Simon XT Control Panel?
- What do I do if the remote commands from the Frontpoint App aren’t working with the Simon XT Control Panel?
- What does it mean when my Simon XT Control Panel says a “Keychain” is open or any other message?
- What do I do if the Simon XT Control Panel status says Panel Tamper?
- What do I do if the Simon XT Control Panel status says AC Power Failure?
- What does it mean I hit the status button on my Simon XT Control Panel and it says "Sensor Name" Alarm?
- What does it mean if the Status button on my Simon XT Control Panel is illuminating a blue light?
- How do I power down the Simon XT Control Panel?
- How can I control smart lights with my Simon XT Control Panel?
- Can I adjust the brightness of the screen on my Simon XT Control Panel?
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