If your Recessed Door Sensor reports offline or malfunction, check for a low battery signal in the history. If it has reported a low battery recently, change the batteries. If it has not, or if that does not clear the status, then please call customer support.
What do I do if my Recessed Door Sensor status say offline or malfunction?
Articles in this section
- How does the Recessed door sensor tell if the door is open or closed?
- How do I mount the Recessed Door Sensor?
- How do I make sure my Recessed Door Sensor is working properly?
- How is the Recessed Door Sensor armed?
- Are there types of doors my Recessed Door Sensor is not compatible with?
- What do I do if my Recessed Door Sensor status say offline or malfunction?
- What is the temperature range my Recessed Door Sensor can operate in?
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