If the sensor has come apart you will likely see a Tamper status reported on your Frontpoint App/website and Control Panel. The sensor is designed to open and should be able to be put back together without any issues. Hook together the top end of the sensor first, then snap in the bottom end. Ensure the sensor has closed completely and check on your Frontpoint App/website or Control Panel for the tamper status to clear. If your sensor is still showing as Tampered, please contact Customer Support.
What do I do if the Motion Sensor falls and breaks open?
Articles in this section
- Can I put my Motion Sensor in a non-temperature-controlled environment?
- What type of batteries do the Motion Sensor take?
- What does it mean when my Motion Sensor is activated?
- How do I know my Motion Sensor is working?
- What do I do if the Motion Sensor falls and breaks open?
- What does it mean if my Motion Sensor is showing tamper?
- What do I do if the Motion Sensor is not triggering when it should?
- What do I do if the Motion Sensor causes a false alarm?
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