What happens when my alarm goes off?

In the event of an alarm in which the siren sounds for at least 30 seconds, our monitoring station will first call you for verification. We will call your 2-3 pre-dispatch phone numbers on file and ask for your verbal passcode.

If there is no answer, no passcode, an incorrect passcode, or a request for dispatch, we will dispatch the appropriate authorities for the alarm.

In the event of a false alarm, please contact our monitoring station at 1-833-700-0212 and provide your verbal passcode to cancel dispatch.

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