Malfunction: Z-wave Device

Malfunction indicates that this device is unable to send signals to your security panel and may not respond to commands, rules or schedules. The name of the Z-Wave device in malfunction will display in the parentheses. A Z-Wave malfunction can occur for a variety of reasons.

If it previously reported a low battery, replaces the batteries.

If the device is a switch or bulb, ensure that it is plugged in and receiving power.

If the device does have power, power cycle both the device and your control panel.  Test a remote command to the device and if the malfunction persists, we recommend contacting Customer Support to help resolve the issue.

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