Thermostat Too Cold

The Thermostat Too Cold trouble condition indicates the current temperature reported by the thermostat is lower than the customized threshold which is specified in your Temperature Alert rule.

To configure a low Temperature Alert rule using the Customer Website:

  • Login into
  • Click on the arrow at the top right of the Thermostats box on the home screen
  • Click Notifications
  • Click + New Notification
  • Click the Temperature Alert notification
  • In When the device detects a temperature, click to select the Below checkbox
  • Using the Below temperature dropdown menu, select the desired low temperature threshold
  • Click Add and select the appropriate recipient
  • Click Save
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