Low Battery: Z-Wave Device

If a Z-Wave Device reports a low battery, we recommend replacing it as soon as possible (although you will typically have a few weeks before completely drained). Please use the below photos to identify the device which was reported to have a low battery, and refer to the corresponding directions to replace the battery.

This Lock uses 4 AA batteries.

• Use the included pin tool or something small such as a paper clip to open the battery compartment
• Swap out the 4 AA batteries
• Snap the battery cover back in place

This Lock uses 4 AA batteries.

• Squeeze the sides of the battery cover to remove it.
• Unplug the wire connection from the top of the battery compartment
• Slide the battery compartment up out of the lock housing
• Swap out the 4 AA batteries
• Slide the battery compartment back into the lock housing
• Plug the wire connection back in the battery compartment
• Snap the battery cover back onto the lock

The thermostat has 2 AAA batteries

• Remove the thermostat from the back plate by pulling the thermostat straight out and off the wall.
• Take out the existing AAA batteries.
• Insert the new batteries following the specified polarity markings on the thermostat
• Return the thermostat to the wall plate by pressing the thermostat body firmly into the back plate mounted to the wall.