Why isn't my Outdoor Smart Plug adding?

If you're encountering an issue successfully adding your Outdoor Smart Plug, take the following steps.

  • Ensure that your Outdoor Smart Plug is within 5 feet of your Frontpoint Hub during setup
  • If both devices are within 5 feet of each other during setup, your Outdoor Smart Plug may need to be manually reset. To do so, follow these steps:

1. If plugged in, unplug the switch from the receptacle.
2. Press and hold the manual/program button for at least 3
    seconds while you plug the switch into a receptacle.

Afterwards, reattempt to add the device.

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