How do I test my system after completing the setup?

Due to Frontpoint's advanced technology and smart features, testing each sensor's function is unnecessary. The Frontpoint system is capable of identifying and self-diagnosing issues in your system- so you don't have to do the work. 

To ensure all sensors have been properly learned into your system, please confirm that all sensors appear in your mobile app. If you tap on "Manage Devices" in the left-hand navigation of your mobile app, you can see a list of all Sensors on the page.* If all of your sensors appear in the list, the Hub will be able to check in on them and report back on their status. 

If a sensor ever stops reporting with the Hub, known as a "sensor malfunction", your Hub's LED will blink blue, and you will be notified in your app with an alert banner called a "trouble condition". In order to fix the malfunction or other issue, click on the arrow to the right to link to troubleshooting steps.

*If any of your sensors are not listed, your Hub cannot report any issues associated with it; please chat with one of our expert Support representatives at support.frontpointsecurity.com to resolve.

 

WALK-THROUGH TEST

Although optional, some customers opt to simulate sensor activity by completing a "walk-through test". 

Refer to the guides below for each of your intrusion sensors as you move through your home to complete a walk-through test: 

DW_Sensor.png Door and Window Sensor Guide
GDT_sensor.png Garage Door Tilt Sensor Guide
Glass_Break_Sensor.jpg Glass Break Sensor Guide
motion_sensor.png Motion Sensor Guide

 

Your environmental sensors (Smoke and Heat Sensor, Carbon Monoxide Sensor, and Flood Sensor) are always monitored, and should not be triggered without a real-life alarm event. 

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