What is SD Card Continuous Recording and how do I start using it?

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SD Card Continuous Recording gives you better awareness of happenings around your property- enabling you to watch continuous video footage from up to 29* days in the past.

While Video Analytics and motion-triggered clip captures are essential for a smart security system, SD Card Continuous Recording layers another level of awareness for those who want to:

    • Search by date, time, or associated sensor/device to find video footage of interest
    • Watch the events that led up to an occurrence on your property and see what happened after for the full context​
    • Capture and download footage of precious household events that may exceed a clip's timing restriction, like kids playing in the yard
    • Aim your cameras at a busy area of focus to review what did or didn't happen over the course of a day - without worrying about too many clips being captured
    • Continue capturing footage even after running out of the included clip storage
    • Never have to worry about clips not getting captured, even if the event happens outside the scope of the Video Analytics rules configured

*Because the footage is stored on the SD Card, the number of days of recorded video saved on the micro-SD card varies based on the capacity of the card and the chosen quality of video recorded. 

 

To start taking advantage of this new feature with your compatible cameras, you'll need to set it up by:

1) Purchasing a supported micro-SD Card

2) Installing the micro-SD Card in your compatible camera

3) Configuring the recording rule 

4) Optional: Linking devices to recording rules so you can search by a device-specific event 

 

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Let's get started!

 

1. Purchasing a supported micro-SD Card 

After testing on multiple brands, two micro-SD card models perform well with Frontpoint cameras and are supported for SD Card Continuous Recording. Any other brand/model is not advised and should be used at your own risk. Non-supported micro-SD card models have been shown to fail more frequently when consistently re-writing video data.

 

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WD Purple Ultra Endurance 
(any capacity up to 
256GB)

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SanDisk High Endurance 
(any capacity up to
256GB)

Buy now  Buy now 

 

Frontpoint does not receive any commission on the above links and are provided for your convenience only.

 

When a micro-SD card has reached its storage capacity, newly recorded video will overwrite the oldest footage on the card. This is called "rolling recording" and allows the camera to record continuously without any intervention from you. This means the camera can keep recording at all times so important events won't be missed. 

 

To select the SD Card capacity you need, refer to the chart below. Based on the capacity purchased, you'll be able to see footage from up to 59 days in the past before the footage is overwritten. 

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2. Installing the micro-SD Card into your camera

Click the camera below that looks like yours to be linked to instructions on installing a micro-SD card. If your camera is not pictured below, it's unfortunately not compatible with SD Card Continuous Recording due to hardware limitations.

 

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Indoor Camera 
(current)

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Outdoor Camera 
(current)

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Outdoor 
Camera

 

 

3. Configuring the Recording Rule

Click one of the links below for instructions on how to set up the recording rule on either your mobile app or desktop.*

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Set up SD Card Continuous Recording
on the Frontpoint app

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Set up SD Card Continuous Recording
on MyFrontpoint.com

 

*Video recorded on the micro-SD card is encrypted for your protection and can only be viewed when the micro-SD card is in the camera that recorded the video. When a brand new continuous recording rule is created for a camera, the camera will format the micro-SD card. This deletes all data stored on the card including any video recordings from a camera that may have been previously used with the card.

 

4. Linking devices to recording rules so you can search by a device-specific event

With SD Card Continuous Recording you can quickly jump to event-specific video recordings by linking your Frontpoint cameras to your sensors and automation devices. Jump to the exact moment a device was triggered to watch the video filmed at the time of the event, like when...

    • the Smart Lock on the front door was unexpectedly unlocked
    • a window was unexplainably slid open   
    • the motion sensor was triggered when no one was supposed to be home

For more information and instructions on how to link your devices to continuously recording cameras, click here

 

Viewing SD Card Recorded Video in the Frontpoint App

1) Log in to your account on the Frontpoint app.

2) Tap Video in the navigation menu ( menu_icon.PNG).

3)  Tap 24/7 in the menu.

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4) Tap the Play button in the center of the video feed to start watching recorded video.

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5) Tap Today to select a time frame from the available settings and watch recorded video from that time period, then tap Done.

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Viewing Video Recorded on your SD Card from MyFrontpoint.com

1) Log in to your account on MyFrontpoint.com

2) Click Video in the left-hand menu

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3) Click Onboard 24/7 Timeline 

 

 

4) Click the Play button in the center of the video feed to start watching recorded video

    1. Click on the filter button (filter_icon.PNG) next to "Activity" to filter recorded video by Event Type, Device Type, or Device Name.  
    2. Select your preferred time frame from the available settings and watch recorded video from that time period. 
    3. Click anywhere on the timeline to watch recorded video from that time period. 

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How to Download Continuously Recorded Video from the SD Card on MyFrontpoint.com

1) Log in to your account on MyFrontpoint.com

2) Click Video in the left-hand menu

3) Click Onboard 24/7 Timeline

4) Mouse over the desired video feed, and then click downl_oad.PNG.

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5) Select either Timelapse Frames or Download Clip

  • Timelapse Frames saves a file of image clips for the time period selected and downloads them to your PC.
  • Download Clip saves a video file for the time period selected and downloads it to your PC. 

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6) Select the date, start time, and duration of the desired video footage.

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7) Click Download.

 

 

 

Having trouble?

If you cannot see "Local Recordings" as an option in the Recording Rules menu in the Video menu of your Frontpoint app or on MyFrontpoint.com, please make sure you have a compatible camera model.

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Indoor Camera 
(current)

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Outdoor Camera 
(current)

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Outdoor 
Camera

If you continue to struggle and have a compatible camera model, Product Specialists are available to chat. Just look for the blue chat bubble in the right-hand corner and ask for help with SD Card Continuous Recording. 

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